Terms of service

This website is operated by Love Evol, trading as . Throughout the site, the terms “we”, “us”, and “our” refer to Love Evol.

By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

Business information

Legal business name: Love Evol Jewellery Ltd
Trading name: Love Evol Jewellery Ltd
Email: matthew@loveevoljewellery.com

Online store terms

By placing an order through our website, you confirm that:

You are legally able to enter into a contract
The information you provide is accurate and complete
You are purchasing goods for personal or authorised business use
You will not use our products or website for unlawful purposes

We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary.

Products and availability

We make every effort to display our products accurately, including descriptions, images, pricing, and availability.

However, we cannot guarantee that colours, textures, or finishes will display exactly the same on every device.

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

Pricing and payment

All prices are shown in [GBP / currency] and include applicable taxes unless stated otherwise.

Delivery charges, where applicable, will be shown at checkout before you place your order.

We accept the payment methods shown at checkout. Payment must be received in full before your order is processed.

Order acceptance

After you place an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance.

We reserve the right to cancel or refuse an order if:

The item is unavailable
Payment is not authorised
There is an error in product information or pricing
We suspect fraud or unauthorised activity
Delivery restrictions apply

If we cancel an order after payment has been taken, we will refund the amount paid.

Shipping and delivery

Delivery times and costs are provided at checkout and in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated. We are not responsible for delays caused by postal services, couriers, customs, incorrect delivery details, or events outside our control.

Returns and refunds

Returns and refunds are handled in line with our Return and Refund Policy.

Nothing in these Terms affects your statutory rights.

Discount codes and promotions

Discount codes, promotions, and offers are subject to their stated terms.

Unless stated otherwise, promotions:

Cannot be combined with other offers
Cannot be applied retrospectively
Have no cash value
May be withdrawn or changed at any time

Intellectual property

All content on this website, including images, text, logos, product names, graphics, and design elements, belongs to us or our licensors.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

User comments and submissions

If you submit reviews, comments, photos, or other content to us, you grant us permission to use, display, reproduce, and share that content for business, marketing, and promotional purposes.

You must not submit content that is unlawful, offensive, misleading, defamatory, or infringes another person’s rights.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites.

Limitation of liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential loss arising from your use of our website or products.

Changes to these terms

We may update these Terms of Service from time to time. The latest version will always be available on this page.

Your continued use of our website after changes are published means you accept the updated terms.

Governing law

These Terms are governed by the laws of England and Wales, unless another law applies due to your location or consumer rights.

Contact

For questions about these Terms, contact us at: matthew@loveevoljewellery.com